Suffice it to say through extreme gullibility on my part towards a door-to-door salesman of the very worst kind, I ended up with 2 duplicate suppliers of broadband plus TV, and also a direct subscription to a TV company called CMore, and the killer was all of these were for a “bindningsperiod of 2 years”, so extremely depressing as I had been hoping retirement would allow me to be lazy and enjoy life. But that was not to be! And it has stolen time from my preferred mission of fighting Brexit.
SOME WONDERFUL NEWS – OFF-TOPIC – ABOUT BREXIT
On that score I have every reason to believe there will be a magnificent speech from the Leader of the Lib-Dems, Sir Vance Cable. But am not at liberty to disclose anything as yet.
How this happened I will document on a future occasion.
But the truth is it did happen. And later when I feel more in balance, I will reveal this, but am curious to get an understanding of who regular broadband and FB users in Sweden think which of the current major IT broadband and TV suppliers really care about their customers and would be capable of such a magnificent gesture and cancel a 2 year agreement and do what is obviously right for their customers.
Hopefully, something good could come out of this as a mini-survey on how we perceive the praxis of IT broadband and TV suppliers.
And finally, does anyone know if it is correct that as consumers we have the legal right to get a copy of the customer log a company has on us. I have not yet been able to identify this, any guidance would be much appreciated.
I have asked Cmore both in writing and over the phone for this, left messages for the so-called head of communications JG at Cmore, (who does not appear to be capable of communication, maybe I am being unfair as silence is a means of communication, isn’t it) to get in touch with me regarding the customer log, as well as another unnamed individual Johan D (people don’t have names in this country) who is connected with something called “kvalitetsutveckling” and despite explicitly stating in writing he would get in touch about 2 weeks ago has failed to do so. I believe they are just trying to tire me out. They won’t succeed.
Done Sept 18th 03.11